FAQs

How it works?
  • You submit your project with our order form.
  • We will contact you if the project is approved, and discuss the project details.
  • Our development team will complete the project.
  • Once you are satisfied with the final product, our project manager has confirmed both payments, we will deliver you the completed product to your email address or upload it to your server.

What kind of service do you offer?

WPmanage specializes in providing high quality XHTML & CSS coding services to its clients worldwide. We also offering all kind of services/development you need for your wordpress including: install, design, developing and programming.

With office in Europe, we are able to guarantee quick turn around times on all orders.


What currency do you use?

Our prices are in USD, Euro or GBP - please choose your preferred currency on the top of the payment form. We accept the following payment methods: PayPal, Bank/Wire Transfer or Credit Cards.


When should I pay for your service?

We ask for a 50% deposit before we start our work. The remaining balance will be due after completion of the project.

What happens if I'm not happy with end result?

WPmanage.com offers a 100% money back guarantee if you are unhappy for any reason. However, if you choose to request a refund, you cannot use any of our coding and must remove the theme. Revisions to your original design or content, or changes to our implementation strategy which was established at the beginning of the project is treated as supplemental and will be quoted separately.


Can I cancel my order?

You can cancel your order without cost to you at any time before we begin your project. You can no longer cancel an order after we have started working on the project.


What are your normal business hours?

Our regular business week is Monday to Friday.


Will you use my completed theme in your portfolio?

No, but if you allow us, we will be happy to display it in our portfolio.


Do you have more examples of previous works?

If you would like to see more examples of previous work we've done please contact us


What file format should i send you?

You can send us your design in PNG, PSD, AI, JPG, GIF. Please include custom fonts if necessary.


What browsers do you test my website on?

Your website is tested on Internet Explorer 6 and 7 (PC), Mozilla Firefox (PC/Mac), Safari (Mac), Chrome(PC) and Opera (PC). Your sliced template will be compatible with the browsers mentioned above.


Does your name appear on my sliced template?

Not at all! We respect your privacy and will never leave any sort of trace or link that leads to our website or any sort of contact information.


Can my template be kept private?

If your template has confidential information only our staff will be able to view it and yourself. NDA guaranteed!


Do you keep a copy of my sliced website?

In case anything goes wrong we always have a copy of your website and source files. However, we do not guarantee the availability of them; once your templates have been sent please store them in a suitable and safe location.